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To close your account please give us enough information. 
Use the form to tell us to close a service, domain, server, or whatever else we might be billing you for.   This secure form will be routed directly to the bookkeeping department and your account will be closed on the next business day.  If this is the only account you have with us, let me take the opportunity to thank you for being our customer and I hope we can do business again one day.
The name on the billing account.
The name of the server or service. (i.e. www.ibm.com)
Your reply email address.

If you wish to take a moment and tell us why you are closing your account - and/or how we might improve our service we would be pleased for your comments.